All appointments are secured via a credit card however, we do not charge the cards unless there is a fee to obtain after the service has been completed. If your service is “Free” thanks to your voucher, you will not have any charges unless you receive additional services not covered by your voucher.
Yes! From time to time we will have Promo Codes exclusively for our current clients.
All cleaners are thoroughly screened and background checked prior to employment. Each staff member must provide 3-5 references and have at least 2 years of experience cleaning before we employ or partner with them. A lot of Pros were hand picked to work with our company based on their stellar reputation and sheer number of […]
Yes! With cyber crimes being a modern day threat that no can escape, we use every tool at our disposal to keep all client information safe. Whether you book service over the phone or online, no one is able to see your credit information after it is entered into the system. We always recommend that […]
If anything goes wrong during your appointment, please call the office at 803-474-4774. Quality – If you are not happy with your cleaning for any reason, please call the office within 24 hours of your cleaning and we will make arrangements to come back to make it right. Breakage – Our maids are extremely careful with our customer’s […]
We do everything we can to ensure our employees are trustworthy and honest by thoroughly screening applicants and running national criminal background checks prior to hire in addition to other measures. We will not hire anyone that has any criminal background. For added peace of mind and to be on the safe side, we ask […]
The Cleaning Club is always willing to customize your cleaning to meet your unique needs. Please note that some extras may require additional charges. If you request service directly from your Cleaning Pro, they will pass the information to the office so that your price is adjusted accordingly. We always recommend contacting us at least 24 […]
We will bring everything needed to make your home sparkle and shine. If you have special products you’d like us to use, please don’t hesitate to let us know. Some common items people provide are vacuum cleaners, mops and floor cleaners. Just note we are not responsible for the cleaning or care of any equipment […]
When you schedule your first cleaning, you are scheduling THE STANDARD. Our staff follows a checklist which gives you a thorough and detailed cleaning of your house. You can easily add Extras to this cleaning to cover more areas than what’s included in THE STANDARD. If you’re also signing up for recurring maid service, THE […]