Archives!
How do I reset my password?
Written by Victoria Alexander in
If you cannot remember your password: When trying to access the Client Portal, there will be a “reset my password link”. If you can login to your account: Go to settings and select “reset password.”
How do I change my password?
Written by Victoria Alexander in
If you forgot your password: Use the “forgot my password” link under the password field. If you know your password and would just like to change it: Login to your account and go to Settings. You will see the option to “reset password”.
Explain your “Make-It-Right” Guarantee.
Written by Victoria Alexander in
At The Cleaning Club, we guarantee all of our work.  If you are dissatisfied with anything we do, simply give us a call within 24 hours of the cleaning and we will come back and make it right. This also extends to items damaged during the course of your cleaning. If we damage something in […]
What happens if something goes wrong during my appointment?
Written by Victoria Alexander in
If anything goes wrong during your appointment, please call the office at 803-474-4774. Quality – If you are not happy with your cleaning for any reason, please call the office within 24 hours of your cleaning and we will make arrangements to come back to make it right. Breakage – Our maids are extremely careful with our customer’s […]
What is included in a standard cleaning?
Written by Victoria Alexander in
When you schedule your first cleaning, you are scheduling THE STANDARD. Our staff follows a checklist which gives you a thorough and detailed cleaning of your house. You can easily add Extras to this cleaning to cover more areas than what’s included in THE STANDARD. If you’re also signing up for recurring maid service, THE […]
Do you service my area?
Written by Victoria Alexander in
We service Columbia, SC and all surrounding areas. In addition to that, we also service York and Charlotte.
I’m so glad you stopped by today!
The Mini Home Management Kit
