What happens if something goes wrong during my appointment?

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If anything goes wrong during your appointment, please call the office at 803-474-4774.

Quality – If you are not happy with your cleaning for any reason, please call the office within 24 hours of your cleaning and we will make arrangements to come back to make it right.

Breakage – Our maids are extremely careful with our customer’s belongings. However, accidents can happen. When they do, our policy is to inform you immediately.  The steps we employ to make the situation right will depend on the current value of the item.  Please move expensive figurines, art and glassware to a safe location when we are in your home to clean.

This coverage does not extend to dishes.


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